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Terms of Service

Effective date: 2025-09-26

Rights, obligations, and responsibilities related to using the service

Article 1 (Purpose)

These Terms govern the rights, obligations, and responsibilities between Planetfru (the "Company") and members regarding the use of Vokie, the Company's multilingual learning and translation service (including mobile apps, websites, and APIs).

Article 2 (Definitions)

  1. "Service" means all products and online services related to Vokie that are provided by the Company.
  2. "Member" refers to a customer who agrees to these Terms and uses the Service.
  3. "Content" includes all materials provided in the Service by the Company or members (including user-generated content).
  4. "Paid Services" are services that require payment, such as subscriptions or one-time purchases.
  5. "Store" refers to third-party payment and distribution channels such as application marketplaces.

Article 3 (Posting and Amendment of Terms)

  1. The Company posts these Terms within the Service.
  2. When amending these Terms, the Company announces the reason and details of the changes at least seven (7) days prior to the effective date, or thirty (30) days in advance if the changes are unfavorable to members.
  3. If an amendment materially affects the rights or obligations of members, the Company obtains their explicit consent.

Article 4 (Accounts)

Members must provide accurate information, keep it up to date, and remain responsible for the security of their accounts. Where age restrictions apply under governing law, legal guardian consent is required.

Article 5 (Provision and Modification of the Service)

  1. The Company provides services including level diagnostics, question generation and grading, translation, learning reports, and recommendations.
  2. For quality improvement, security, legal compliance, or other necessary reasons, the Company may change or discontinue all or part of the Service and will provide prior notice through reasonable means.
  3. Learning materials and explanations offered through the Service are for informational purposes and may contain errors. They should not be relied upon as professional advice.

Article 6 (User-Generated Content)

  1. Members retain ownership of the content they create.
  2. Members grant the Company a worldwide, non-exclusive, royalty-free right to store, reproduce, analyze, and display such content for the purposes of providing, operating, protecting, improving, and analyzing the Service. The processing of personal data follows the Privacy Policy.
  3. Members must not infringe upon third-party rights, and the Company may delete or block content that violates laws or these Terms.

Article 7 (Prohibited Conduct)

Members must not engage in the following acts:

  1. Posting illegal, violent, obscene, hateful, discriminatory, or otherwise harmful content
  2. Impersonating others or providing false information
  3. Sending spam, interfering with the Service or systems, or excessively accessing the Service through automated tools (such as scraping or bots)
  4. Infringing upon the intellectual property, personal, or other rights of third parties
  5. Any other act that violates laws or public order and morals

Article 8 (Paid Services, Payments, and Refunds)

  1. The Service may be offered in free or paid forms.
  2. The fees, payment methods, service duration, and other specific conditions of paid offerings follow the information disclosed at the time of purchase.
  3. Subscriptions may renew automatically, and members can disable renewal through the Store's subscription management features.
  4. Paid services, subscription fees, digital content, and any in-app currency or credits acquired for consideration are non-refundable unless otherwise required by applicable law or the policies of the relevant Store.
  5. Even where a refund is permitted by law or Store policy, amounts corresponding to services, items, or benefits already provided or consumed—and any complimentary allocations—are deducted or excluded from the refund.

Article 9 (Intellectual Property Rights)

The rights to the Service and the content provided by the Company belong to the Company or the respective rights holders. Members must not reproduce, distribute, modify, or otherwise use them without authorization.

Article 10 (Integration with Third-Party Services)

During login, payments, analytics, or other use of the Service, third-party services may be integrated, in which case their respective terms and policies may apply.

Article 11 (Limitations of Liability and Notice-and-Takedown)

  1. To the extent permitted by law, the Company does not bear direct responsibility for third-party disputes arising from content posted by members.
  2. The Company operates a notice-and-takedown procedure and will take necessary measures without delay upon receiving a valid notice.
  3. Members will indemnify the Company and its officers and employees from third-party claims arising from their content, except where the Company has acted with intent or gross negligence.

Article 12 (Disclaimer of Warranties and Limitation of Liability)

  1. Service interruptions, failures, or errors may occur during provision of the Service, and the Company bears liability only within the limits permitted by law.
  2. Unless caused by the Company's intent or gross negligence, the Company is not liable for damage arising from:
    1. Force majeure events such as natural disasters
    2. The member's own fault
    3. Unlawful acts by third parties (including server intrusion, transmission disruption, or malware distribution)
    4. Failure to comply with laws, these Terms, or operational policies
  3. If the Company is found liable for damages due to its negligence, liability is limited to the actual amount paid by the member to the Company during the preceding three (3) months (or zero for free users) and to direct, ordinary damages.
  4. The limitations in this Article do not apply where the Company's intent or gross negligence is involved, or where liability cannot be limited under applicable law.
  5. With respect to Services provided free of charge, the Company bears no liability unless otherwise required by law.

Article 13 (Termination and Withdrawal)

  1. Members may terminate the use agreement through the withdrawal features provided within the Service.
  2. The Company may suspend or terminate the agreement if a member violates these Terms, relevant laws, or poses a security risk to the Service.
  3. Personal data and other information are handled in accordance with the Privacy Policy upon termination.
  4. When a member deletes their account or terminates the agreement, fees for services already provided are not refunded. In-app currency, credits, or coupons expire, and refunds—upon request and only where required by law—are handled through the procedures established by the Company.

Article 14 (Notices)

The Company may notify members through announcements within the Service, email, push notifications, or other reasonable means.